Questions Clients Ask
Frequently Asked Questions
We provide consulting services to the leaders of leading AmLaw law firms as well as to the leadership teams of the legal departments of Fortune 500 companies. Services include keynotes and retreat presentations that get rave reviews; psychological testing and feedback; advising on lawyer well-being and resilience; advising on how to create a highly engaged workforce; coaching leaders; building teams; and designing custom upward evaluation and 360 feedback systems.
The majority of our work is for large law firms. However, we have also been consulted often by corporate law department leaders, bar associations, law schools, and some trade associations that serve the legal profession. Occasionally professionals in other fields have sought my services, including those in the fields of medicine, architecture, dentistry, education, and physical therapy. Most of the guidance that we provide to law firms involves my translating scientific principles of leadership, management, dealing with change, and talent management into practical steps that have been shown to work effectively in law firms. Some of these principles need no translation, and they will be applicable to professionals in any business.
Yes. We’ve delivered keynotes, presentations, workshops and seminars to over 150 law firms and other organizations. We are proud to say that we consistently get the highest ratings from our clients.
We provide a wide range of services to law firms, which you can find described here. By way of illustration, here are some of the services that we have provided recently:
Our founder, Dr. Larry Richard, is an organizational psychologist, not a clinical psychologist. We do not treat individuals clinically nor diagnose them.
When our clients ask us about such individuals, we try to refer them to one or more of the clinical psychologists with whom we work and who have experience in working with lawyers. Clinical conditions might include anger management, narcisissm, dementia, drug or alcohol abuse, aggressive personality (abusing associates, e.g.), and procrastination. By contrast, we do provide executive coaching services to individual lawyers where the goal is to improve workplace performance rather than to fix a clinically dysfunctional behavior. Most of these coaching assignments are with managing partners or senior leaders of law firms. We also have an extensive referral network of highly skilled professional coaches that we employ from time to time to help me conduct some of these coaching assignments at a more reasonable cost to the firm.
Our fee arrangements are very similar to those of most lawyers. For some projects we charge by the hour or per diem; for other assignments we charge by using a flat fee or a project cost. For any assignment, at the outset we will discuss the fee arrangements with you and will only proceed when we have agreed on a satisfactory arrangement.